cinechase-support

CineChase Support

CineChase

CineChase is a personal media player and content organizer designed specifically for Apple TV.

It allows users to browse, organize, and play video content from their own sources using a clean, native tvOS interface optimized for large screens and remote control navigation.

CineChase does not provide, host, or distribute any video content.

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Key Features

• Play Your Own Content
  Stream and play videos from URLs you provide, including HLS (M3U8), MP4, MKV, and other common formats.

• Source Management
  Add, edit, and manage your personal video sources in one place.

• Native tvOS Experience
  Designed specifically for Apple TV with focus-based navigation, smooth animations, and a big-screen friendly layout.

• Bookmarks & Continue Watching
  Save favorites and resume playback across sessions.

• Fast Search
  Search across all your added sources quickly and efficiently.

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How CineChase Works

CineChase functions as a media player and organizer only.

To use the app:

1. Open CineChase on your Apple TV
2. Go to the Sources tab
3. Add a video source URL that you have access to
4. CineChase reads and organizes the media from that source
5. Select any item to play it directly

CineChase works similarly to a web browser or local media player — it plays media from locations specified by the user.

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Supported Formats

CineChase supports common streaming and video formats, including:

• HLS / M3U8
• MP4
• MKV
• Other standard video formats supported by tvOS

Format compatibility may depend on the encoding and the capabilities of your Apple TV device.

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Subscription & Free Trial

CineChase offers a subscription with a free trial for eligible users.

• New users may be eligible for a free trial
• After the trial period, the subscription automatically renews unless canceled
• You can manage or cancel your subscription at any time through your Apple ID settings on Apple TV

All subscriptions and payments are handled entirely by Apple via the App Store.
CineChase does not process or store payment information.

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Data & Privacy

Your privacy is important to us.

Data Collection

CineChase does not collect, transmit, or sell personal data.

The app:

• Does NOT collect personal information
• Does NOT require account registration
• Does NOT track viewing behavior
• Does NOT use analytics, ads, or third-party tracking services

Local Storage

All data is stored locally on your Apple TV device, including:

• Video source URLs you add
• Bookmarks and favorites
• Viewing history and playback progress
• App preferences

This data never leaves your device and is not accessible to us.

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Content Responsibility

CineChase is a media player and organizer only.

• CineChase does NOT host, provide, or distribute any video content
• All media sources are added manually by the user
• Users are responsible for ensuring they have the legal right to access and stream any content they add

CineChase has no control over the availability, legality, or ownership of third-party content.

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Children’s Privacy

CineChase does not knowingly collect any data from children under the age of 13.

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Support & Contact

If you have questions, feedback, or encounter any issues, please contact us:

• Email: cinechase.app@gmail.com
• Website: https://silencejt.github.io/cinechase-support/

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Changes

We may update this page from time to time.
Any changes will be posted here.

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License

© 2025 CineChase. All rights reserved.